Patient Portal & Online Booking

Patients serve themselves

Your hospital gets its own public page where patients book a real slot with a real doctor, check in by QR on arrival, and follow their care, appointments, results, prescriptions and bills, from any phone.

Dashlead patient portal on a phone showing the next appointment, account balance and prescriptions
What you get

Everything this module covers

  • Online self-booking against each doctor's actual availability
  • Booking confirmations by email and WhatsApp
  • QR check-in that issues a queue number on arrival
  • A live waiting-room board that calls patients in order
  • Bills payable by Mobile Money from the phone
  • Prescriptions and released lab results in one place
  • Sign-in by one-time code or Google, no passwords to forget
  • Reminder preferences patients control themselves
01 Online Self-Booking

Patients book themselves

Your facility gets its own page. A patient picks a department, a doctor and a time that is genuinely free, and the front desk never takes the call.

Online Self-Booking

What this does for you

Your facility gets its own page. A patient picks a department, a doctor and a time that is genuinely free, and the front desk never takes the call.

Online Self-Booking in detail

  • Public booking page per hospital
  • Slots generated from each doctor's real availability
  • Times already taken never appear
  • Returning patients matched by phone or email
  • Confirmation by email and WhatsApp
Dashlead online appointment booking on a phone with department, doctor and time slots

Booking from a phone

Department, doctor, date, slot, four taps on the device patients actually use.

02 QR Check-in & Queue

A queue that manages itself

The booking confirmation carries a QR code. Scanning it at reception marks the patient present and issues the next number for their doctor.

QR Check-in & Queue

What this does for you

The booking confirmation carries a QR code. Scanning it at reception marks the patient present and issues the next number for their doctor.

QR Check-in & Queue in detail

  • QR code on every booking confirmation
  • Scanning marks arrival and issues a queue number
  • Numbers run per doctor, per day
  • Patients see how many are ahead of them
  • Reception can check patients in manually too
Dashlead patient portal appointments with QR check-in code

The patient's QR code

Today's appointment carries its check-in code, no queue to join just to join a queue.

03 Patient Self-Service

Care that follows them home

No passwords, no app. A one-time code gets patients into their own portal, where their next appointment, outstanding bill and latest results are waiting.

Patient Self-Service

What this does for you

No passwords, no app. A one-time code gets patients into their own portal, where their next appointment, outstanding bill and latest results are waiting.

Patient Self-Service in detail

  • Sign-in by one-time code or Google, no passwords
  • Next appointment with join or check-in
  • Outstanding balance payable by Mobile Money
  • Prescriptions with dosage and schedule
  • Released lab results
Dashlead patient portal bills with outstanding balance and Mobile Money payment

Bills they can settle themselves

The outstanding amount and a Mobile Money prompt, no trip to the cashier.

04 Your Hospital Website

A public face, included

Your services, departments and doctors on a page patients can actually find, with booking and the portal one tap away.

Your Hospital Website

What this does for you

Your services, departments and doctors on a page patients can actually find, with booking and the portal one tap away.

Your Hospital Website in detail

  • Public page per facility, on its own address
  • Departments and services listed automatically
  • Doctors with their specialities
  • Booking and patient portal linked throughout
  • Reads well on the phones patients use
Questions

Frequently asked

How do patients sign in?
With a one-time code sent to their phone or email, or with their Google account. There are no passwords to create or reset.
How does QR check-in work?
The booking confirmation carries a QR code. Scanning it at reception marks the patient as arrived and issues the next queue number for their doctor, the waiting-room board takes it from there.
Can patients really pay from the portal?
Yes. A patient opens their bill, confirms the amount, and approves the Mobile Money prompt on their phone. The payment reconciles to their invoice automatically.

See Patient Portal & Online Booking in a working hospital

The live demo is a fully loaded facility, open it and click through every screen on this page.