Insurance & Claims

Insured patients without the paperwork pile

Record the policy once. Every invoice after that splits itself between the patient's co-pay and the insurer's share, and claims assemble themselves from what was actually billed.

Dashlead insurance claims screen listing claims with statuses and amounts
What you get

Everything this module covers

  • Insurers, schemes and patient policies on file
  • Pre-authorizations tracked against treatments
  • Per-line co-pay and insurer split on every invoice
  • Claims built automatically from billed items
  • Claim lifecycle from draft to submitted to settled
  • Settlements post income and TPA fees to finance
  • Patient and insurer balances tracked separately
  • Outstanding-claim visibility at a glance
01 Insurers, Schemes & Policies

Record the policy once

Insurers, their schemes and the members you serve, with the co-pay rules that make every subsequent invoice split itself.

Insurers, Schemes & Policies

What this does for you

Insurers, their schemes and the members you serve, with the co-pay rules that make every subsequent invoice split itself.

Insurers, Schemes & Policies in detail

  • Insurer directory with contacts and TPA fee
  • Schemes per insurer with their co-pay rules
  • Patient policies with member number and validity
  • Active policy applied automatically at billing
  • Expired policies retained on record
Dashlead insurers and schemes with contact details and active policies

Who you bill

Every insurer and scheme you work with, with the members currently covered.

Dashlead add insurer modal with name, contact and TPA fee fields

Adding an insurer

Name, contact and TPA fee, enough for claims and settlement reconciliation to work.

Dashlead insurance schemes per insurer with co-pay rules

Schemes and their co-pay rules

Each insurer's schemes with the split that every invoice will apply automatically.

Dashlead active patient insurance policies with member numbers and validity

Who is actually covered

Active member policies with their numbers and validity, the list billing checks against.

02 Claims & Settlement

Claims that assemble themselves

Each insured invoice splits into the patient's co-pay and the insurer's share. The insurer's side accumulates on a claim that you submit, track and settle.

Claims & Settlement

What this does for you

Each insured invoice splits into the patient's co-pay and the insurer's share. The insurer's side accumulates on a claim that you submit, track and settle.

Claims & Settlement in detail

  • Claims built from what was actually billed
  • Lifecycle: draft, submitted, approved, paid, rejected
  • Claimed against approved, line by line
  • Settlement posts income and the TPA fee separately
  • Patient and insurer balances tracked apart
Dashlead insurance claims with insurer, submitted and approved amounts and status

Every claim and its state

Submitted, approved, paid and rejected in one list, you always know what is owed.

Dashlead claim detail showing claimed versus approved amounts per invoice line

Claimed against approved

Line by line, with the invoice behind each, differences are visible, not buried.

03 Pre-authorizations

Approval on file before the treatment

Track the pre-authorization the insurer issued, its number, amount and validity, and attach it to the invoice it covers.

Pre-authorizations

What this does for you

Track the pre-authorization the insurer issued, its number, amount and validity, and attach it to the invoice it covers.

Pre-authorizations in detail

  • Pre-authorization number and approved amount
  • Validity window per authorization
  • Linked to the patient and their scheme
  • Attached to the invoice it covers
  • Visible before treatment begins
Dashlead insurance claims and authorizations with amounts and status

Authorizations alongside claims

Pre-authorizations live beside the claims they support, so the approval trail is one click away.

Questions

Frequently asked

Does it work with TPAs?
Yes. Claims are built per insurer or TPA, and settlements record the TPA's administration fee as an expense alongside the income, so the net position per insurer is always visible.
Can one patient hold more than one policy?
Yes. Policies have validity windows and statuses; billing uses the active policy, and past policies stay on record.
What happens if the insurer rejects a line?
Claim items can be adjusted before submission, and the difference falls back to the patient's account, so nothing silently disappears.

See Insurance & Claims in a working hospital

The live demo is a fully loaded facility, open it and click through every screen on this page.